I’m Chad Richards, and I’ve been helping hospitality and tourism brands succeed on social media since the MySpace days.

From cozy restaurants and boutique hotels to must-visit destinations and attractions, I partner with brands to fill tables, boost bookings, and inspire visits through strategic guidance, in-depth audits, and paid campaigns designed to drive real-world results.

Explore Services

Visit Bloomington
Cunningham Restaurant Group
WonderLab
Kan-Kan Cinema
Noble Roman's Craft Pizza & Pub
Visit Hendricks County
IHG Hotels & Resorts
Kimpton Hotels & Restaurants

Awards & Certifications

  • The "Oscars of social media," I was nominated in the Best in Restaurants category alongside Chipotle and Jamba Juice for my work with Noble Roman's Craft Pizza & Pub.

  • The "Golden Ticket" social ad campaign I launched for Visit Bloomington won Best Digital Marketing Campaign at the 2023 Indiana Tourism Awards. (case study)

  • An official Meta credential recognizing expertise in leveraging Facebook and Instagram ads to increase visibility, engagement, and traffic.

Susan Ross of Noble Roman's Craft Pizza & Pub

★★★★★

“Chad brings many fresh ideas to the table, and we’ve experienced a lot of success with him!”

Susan Ross
Noble Roman’s Craft Pizza & Pub

Brian Ripley of Letnes Restaurant Group

★★★★★

“Chad’s strategic approach and deep knowledge of social media really deliver results!”

Brian Ripley
Letnes Restaurant Group

Carissa Newton of Cunningham Restaurant Group

★★★★★

“Chad is so easy to work with, and his social media support and expertise are invaluable!”

Carissa Newton
Cunningham Restaurant Group

Visit Bloomington Golden Ticket

Case Study: Visit Bloomington

Visit Bloomington is the destination marketing organization for Bloomington and Monroe County, Indiana, home of Indiana University.

They wanted to encourage people living within an eight-hour drive radius to request a physical copy of their visitors guide.

Approach
The 30-day “Golden Ticket” social media ad campaign was created. It incentivized requests by letting people know five of the visitors guides sent out would include a special Golden Ticket that earned recipients a Bloomington getaway prize package.

Results
Visit Bloomington received nearly 6,000 requests for the guide and acquired nearly 6,000 new names and addresses (email and home) for their database.

★ Won “Best Digital Marketing Campaign” at the Indiana Tourism Awards

Core Services

Beyond these core services, I also partner with a limited number of brands for full-service social media management.

PLAN
Clarity Call

Bring your social media question or challenge. We’ll talk it through, and you’ll walk away with expert guidance and a clear next step.

30 minutes: $150

OPTIMIZE
Social Media Audit

Get an in-depth review of your social media presence to uncover what’s working, what’s not, and where your biggest opportunities lie.

From $1000, depending on scope

AMPLIFY
Paid Social

Run targeted ads on Facebook, Instagram, and Threads that reach the right audiences to drive awareness, traffic, and revenue.

Campaigns from $500